Back to Customer Care postings
Customer Solution Specialist- HEMPHILL EXCLUSIVE
Opportunity is knocking. Here is your opportunity to join one of Lincoln’s fastest growing manufacturers. Our client has created a new position in their customer solutions team based upon consistent year-over-year growth and increasing demand for their product. In this position you will benefit from strong leadership, a company with exceptional products, and a team of co-workers who work well together while providing exceptional customer service!
Team up with high caliber co-workers and leaders who empower and equip you with the tools and training needed to succeed.
- Work with business customers who are calling or sending e-mails with questions about products or their need to order product. Assist customers when customized orders are needed to meet their unique needs or specifications. Work with customers who are creating product orders customized to their individual needs and requirements.
- Enter customer orders accurately into the order entry system ensuring the manufacturing team has all detail and special instructions needed to deliver the right product.
- Mange the purchase order process while collaborating across teams to make sure products are received timely, then provide thorough follow-up to ensure customers are fully satisfied.
- Become the product expert when customers need assistance or guidance when troubleshooting is needed.
- Track online orders and reach out to customers for clarification when needed.
In this position you will spend a high percentage of your day helping others! If you are organized and have high attention to detail while coordinating a wide variety of solutions, you will thrive in this position! Each day offers a wide variety of work and opportunities to deliver solutions for customers. Enjoy the satisfaction of knowing you are making a meaningful impact for customers and co-workers! In this position, your efforts will be contributing to the overall success of this excellent company.
The environment and culture of this company is excellent! Management has an open door policy and your ideas are welcomed and encouraged! Enjoy working with high quality teammates and helping one another succeed.
Excellent Benefits and Excellent Compensation!!
To learn more about this opportunity, call Susie Hemphill at 402.334.4800 *244 or send your resume to shemphill@hemphillsearch.com to learn more. Job Number 9270SH
The Right Match - The First Time
Your Confidentiality is Our Priority; Hemphill will NOT Forward Your Resume Without Your Approval.
Hemphill Voted – “Best Employment Firm” by Omaha’s Business Leaders & B2B Magazine in
2008, 2009, 2010, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, & 2024!
Omaha Chamber of Commerce Top 25 – “Excellence in Business Award Winner” based upon our growth and commitment to quality.
***Never a fee to our applicant***
Contact Information
Susie Hemphill
402-334-4841 ext 244
shemphill@hemphillstaffing.com
Susie is the leader helping executives in Omaha and Lincoln hire high caliber individuals well positioned for success and happiness within office administration and customer care. Susie specializes in placing executive assistants, office managers, directors of administration, administrative assistants, and important positions within customer care.
Susie understands the significant contribution and positive impact an impressive executive assistant, office manager, and administrative professional makes in a company. Improving the efficiency, organization, and productivity of the top executive or leadership team improves the overall performance of the company because the administrative professional provides the leader with more time to focus on their strengths and most important tasks.
The secret to Susie’s success includes her genuine desire to understand the company, leader, position being filled, and the team which is in need of a new member. Because she cares and is committed to identifying the right match, Susie is diligent while selecting individuals with successful track records and a commitment to quality. Susie shared “I am passionate about helping a leader identify and hire an impressive individual into a position where they can do what they are great at within a company and culture where they can be themselves every day. Life is short and we all deserve to be in a position where we are having fun and fulfilled. I have a lot of fun creating Win / Win / Win outcomes for the leaders who partner with us, to select an individual who loves their new position, and the co-workers who gain a rock star teammate . . . this is important work!”
Susie grew up in Oakland, Iowa; earned her Bachelor’s degree at the University of Nebraska-Lincoln, and her Master’s degree from the University of Nebraska-Omaha. Susie was an educator at Bellevue Public Schools prior to shifting her focus to our family. In the early years, Susie played an important role at Hemphill while focused on administrative support, special projects, and event planning on a part-time basis when her full time focus was caring for four very active children (Camie, Austin, Miles & Carmel). When our children headed off to college and into the work force, Susie shifted her focus to a full time Recruiting Manager position.
Susie is an active member of Westside Church, Executive Women International, and she played a leadership role while launching spousal forum groups within The Entrepreneurs Organization of Nebraska. Susie is an outgoing and ambitious individual who loves engaging with our family and friends. Susie loves cooking with and for our family, playing games, golfing, spending quality time in the Old Market or Haymarket, vacationing, hiking mountains, canyons, or rain forests, swimming in the ocean, skiing, and cheering for the Husker Football, Volleyball or Baseball teams! You might find Susie exercising at the gym, working in the yard, gardening, or playing with our two shih tzu puppies.